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Business Travel

United decides to tell customers, “F*** your refund”

Traveling is an inherently stressful endeavor. During the holidays, more so. We just took a lovely trip to beautiful Denver, Colorado from our home airport of Philadelphia, PA. Outbound flight was on United, return was on a “partner airline”, US Airways. To our chagrin, two days before our return flight, my 3-year-old daughter came down […]